ONE PLUS Sp. z o.o. uses necessary cookies to ensure the proper operation of this website. Analytics and advertising cookies are used only with your consent. You can accept all cookies, reject optional cookies, or customize your preferences. You can change your choices at any time on the Website Terms page. For more information, see our Privacy Policy.

+48 71 880 85 08
Mon–Fri - 09:00 to 17:00
Sat - by appointment
  1. Home
  2. Services
  3. Employment Legality Audit

Employment Legality Audit

An employment compliance audit ensures your foreign employees are legally employed and their documents are ready for inspection

ONE PLUS conducts an employment-legality audit on the company’s actual foreign-worker files. We check residence and work grounds, contracts, notifications, expiry dates and consistency of role, pay and working time, as well as readiness for a Labour Inspectorate or Border Guard inspection.

The employer receives an employee register, prioritised risk matrix and remediation plan with owners and deadlines. We distinguish urgent corrections from missing evidence and process improvements so the same gaps do not recur.

An employment compliance audit ensures your foreign employees are legally employed and their documents are ready for…

Employment Legality Audit in Poland

We provide audits of the legality of stay and employment to help employers verify whether foreign employees’ documents, residence status and working conditions comply with current requirements. ONE PLUS specialists review employment documentation, identify practical risks that may arise during an inspection, assist with work permit applications, prepare documents for residence permit proceedings and advise employers on their obligations towards the Polish Border Guard, the National Labour Inspectorate and Voivodeship Offices.

An employment legality audit is one of the most important services for companies employing foreign nationals and seeking to ensure that their documentation complies with current regulations. In practice, even well-organised HR departments may have missing documents, expired permits, errors in contracts or discrepancies between the employee’s actual working conditions and the information stated in immigration documents.

We do more than provide an audit and a list of recommendations. As part of our cooperation, we take ownership of the legalisation processes for foreign employees covered by our support and assist the employer throughout the entire process.

We work with both local companies and well-known brands, including Pasibus, Inter Cars, ILS Logistics, Żabka, McDonald’s and many other employers across Poland.

ONE PLUS helps identify potential issues before they are discovered by the Polish Border Guard, the National Labour Inspectorate or another inspection authority. This gives the company time to organise its records, reduce the risk of penalties and prepare for a possible inspection.

What Is an Employment Legality Audit for Foreign Workers?

An employment legality audit is a detailed review of the documents, procedures and employment practices used by a company when hiring foreign nationals. Its purpose is to determine whether each employee’s stay and work in Poland are legal and whether the employer is correctly fulfilling all obligations arising from immigration and employment law.

During the audit, we review not only the employees’ documents but also the internal processes used by the company. We check whether foreign workers hold the correct residence documents, whether they are legally entitled to work in their current positions and whether their actual employment conditions match those specified in work permits, declarations or notifications.

The review may cover residence cards, visas, residence decisions, work permits, declarations on entrusting work to a foreign national, notifications concerning the employment of Ukrainian citizens, employment contracts, civil-law contracts, annexes, job descriptions, salaries and document expiry dates.

An audit helps identify errors that may remain unnoticed for months. These may include expired documents, missing notifications to public authorities, discrepancies between official records and actual employment conditions, or irregularities that could be questioned during an inspection.

Our role is not limited to identifying problems. The main objective is to develop practical solutions that allow the company to employ foreign nationals safely, reduce the employer’s legal exposure and prepare for a possible inspection by the Polish Border Guard, the National Labour Inspectorate or a Voivodeship Office.

Audits and Training for Employers Hiring Foreign Nationals

Employing foreign nationals requires more than correctly prepared documents. Employers must also keep track of changing regulations and understand their ongoing legal obligations. Even minor mistakes may cause difficulties during an inspection by the Polish Border Guard, the National Labour Inspectorate or a Voivodeship Office.

For this reason, in addition to employment legality audits, we provide training for business owners, HR departments, payroll and personnel teams, and employees responsible for hiring foreign nationals.

During the training, we discuss the most common mistakes made by employers, current regulations concerning the legalisation of stay and employment, notification obligations towards public authorities, and procedures relating to the employment of Ukrainian citizens and nationals of other non-EU countries.

Our training is practical and based on real cases, inspection experience and our day-to-day cooperation with Voivodeship Offices, the Polish Border Guard, the National Labour Inspectorate and local labour offices.

Employment Legality Audit Pricing

The audit includes a review of employee documentation, verification of the legality of stay and employment, preparation of a written report and recommendations for corrective action.

Number of foreign employees

Price per person

1–5 employees

PLN 150

6–25 employees

PLN 140

26–50 employees

PLN 130

51–99 employees

PLN 100

100+ employees

Individual quotation

Minimum audit fee: PLN 750 net.

For larger workforces, we prepare an individual quotation tailored to the company’s size, employment structure and sector.

Training may be delivered at the client’s premises or online.

Type of training

Duration

Net price

Individual training session

Up to 5 hours

PLN 1,500

Package of 3 training sessions

Up to 5 hours each

PLN 4,500

Package of 8 training sessions

Up to 5 hours each

PLN 12,000

The price includes training materials and the opportunity to ask questions about specific cases occurring within the company.

Ongoing Corporate Support and Employment Legalisation Outsourcing

Many companies choose not only a one-off audit but also ongoing cooperation. Under this model, we manage the day-to-day processes connected with the legalisation of foreign employees’ stay and work.

We monitor document expiry dates, inform the employer about regulatory changes, prepare applications, represent the company before public authorities and help ensure that employment records remain compliant with current regulations.

This means that the company does not need to create a separate internal department dedicated to the legalisation of foreign employment. Immigration and employment compliance matters remain under the ongoing supervision of ONE PLUS specialists.

Why Is an Employment Legality Audit Important?

Employing foreign nationals in Poland involves a wide range of employer obligations. Regulations change, documents expire, and even a small difference in job title, salary or scope of duties may become relevant during an inspection.

Errors are particularly common when a company is recruiting quickly, changing employment conditions, working with employment agencies, hiring nationals of different countries or operating without one person responsible for the complete supervision of legalisation documents.

During an inspection by the Polish Border Guard or the National Labour Inspectorate, the employer must be able to demonstrate that the foreign national is legally staying and working in Poland. A missing document, an expired residence card, an incorrect permit or employment under conditions different from those stated in the official documents may result in serious consequences for both the company and the employee.

An employment legality audit should therefore be carried out before an inspection takes place. A properly conducted audit not only identifies errors but also explains why they occurred and how similar issues can be avoided in the future.

What Do We Review During the Audit?

During the audit, we assess each foreign employee’s documentation individually. We check whether the employee holds a valid residence document, whether their basis of stay permits employment and whether the employer has obtained the documents required to legalise their work.

We also verify consistency across all records. In many cases, the problem is not the absence of a document but a discrepancy between the employment contract and the work permit, a different job title in official records, a salary change that has not been properly reflected, or a failure to notify the relevant authority of a change.

We review document expiry dates, notification obligations, document storage procedures and the risks associated with continuing the employee’s employment.

Once the audit has been completed, the company receives clear information identifying which documents are correct, which require updating and what steps should be taken to reduce risk during an inspection.

Contact with the Polish Border Guard, the National Labour Inspectorate and Voivodeship Offices

ONE PLUS does not limit its support to document reviews. Where necessary, we communicate with the Polish Border Guard, the National Labour Inspectorate, Voivodeship Offices and other institutions involved in the legalisation of foreign nationals’ stay and employment.

We protect our clients’ interests, clarify disputed matters, help prepare responses to official requests and support companies in their dealings with inspection authorities.

We have many years of practical experience communicating with inspectors and public officials. Our specialists have also attended training sessions conducted by managers and representatives of institutions such as the Polish Border Guard, the National Labour Inspectorate and Voivodeship Offices. This gives us an understanding of practical inspection issues that are often not explained in publicly available guidance.

Our experience allows us to assess documentation not only from a formal legal perspective but also from the viewpoint of a real inspection. We understand what inspectors usually focus on, which questions they ask and which irregularities may be treated as particularly serious.

Who Should Consider an Employment Legality Audit?

An employment legality audit is particularly important for companies that employ non-EU nationals, including employees from Ukraine, Belarus, Georgia, India, Nepal, the Philippines, Moldova and other countries. It is also valuable for employers planning to increase the number of foreign workers in their organisation.

The service is suitable for manufacturing, construction, logistics, transport, warehousing, hospitality and catering businesses, hotels, employment agencies and companies hiring foreign nationals under different legal arrangements.

An audit is also recommended when a company is preparing for an inspection by the National Labour Inspectorate or the Polish Border Guard, has taken over employees from another employer, has changed its employment structure or is unsure whether its foreign employees’ documents remain valid.

How Does Cooperation with ONE PLUS

1. Review of the Company’s Situation and Definition of the Scope of Cooperation

We begin with a consultation and an assessment of the company’s current situation. We review the number of foreign employees, existing procedures, types of documents used and potential risk areas concerning the legality of stay and employment.

Based on this information, we prepare an individual proposal and define the scope of our services. After the agreement is signed, the company receives ongoing support from specialists in the legalisation of foreign nationals’ stay and employment, as well as continuous supervision of employee documentation.

2. Implementation of a Document Monitoring System

Once cooperation begins, we create a clear document control system or integrate our work with the company’s existing HR, CRM or payroll system.

We monitor the expiry dates of residence cards, work permits, visas, notifications and other documents required when employing foreign nationals. We keep the company informed about missing documents, approaching deadlines and the steps required to maintain compliance.

As a result, the employer does not need to independently monitor hundreds of documents and deadlines.

3. Management of Legalisation Processes

We support the employer throughout the agreed process of hiring foreign nationals.

We prepare documents, assist with work permit applications, review employees’ residence status, support residence permit applications and advise the company on its obligations towards public authorities.

For many clients, we act as an external department focused exclusively on the legalisation of foreign nationals’ stay and employment. This allows internal HR teams to concentrate on day-to-day operations while immigration and employment compliance matters remain under the continuous supervision of experienced specialists.

4. Ongoing Supervision and Monthly Reporting

Throughout the cooperation, we monitor the status of every employee covered by our services.

We prepare regular reports containing information about ongoing cases, document expiry dates, submitted applications, identified risks and actions requiring the employer’s attention.

This allows the company to maintain full control over employment legalisation processes and avoid situations in which an important document expires without the employer’s knowledge.

5. Ongoing Expert Support

Our specialists remain available to the company throughout the entire cooperation period.

We support clients during inspections conducted by the Polish Border Guard, the National Labour Inspectorate and other authorities. We help prepare responses to official requests, explanations for public authorities and documents required in administrative proceedings.

Thanks to our practical experience and regular contact with public institutions, we understand how these authorities operate and which problems most commonly arise during inspections.

6. Transparent Billing

Cooperation is available under a subscription model or based on an individually agreed scope of services.

We issue a VAT invoice once a month with a seven-day payment deadline. The client receives ongoing access to specialist support without the need to establish an internal team dedicated to the legalisation of foreign nationals’ stay and employment.

What Does the Company Gain?

Above all, the company gains greater security, properly organised documentation and ongoing supervision of processes related to the employment of foreign nationals.

The employer receives support from a team that works regularly with Voivodeship Offices, the Polish Border Guard, the National Labour Inspectorate and other institutions responsible for the legalisation of stay and employment in Poland.

This significantly reduces the risk of errors, delays and problems during inspections. It also allows the employer to focus on running the business instead of continuously tracking changing immigration and employment regulations.

What Does the Company Receive After the Audit?

An audit does not end with a list of errors found in the documentation. Our objective is to provide the employer with practical solutions that help reduce inspection-related risks and organise the company’s foreign employment processes.

After the audit, the company receives a detailed report covering the residence and employment documents of all employees included in the review. We identify not only irregularities but also the associated risk level and the potential consequences of each issue.

The report also includes specific recommendations for corrective action, arranged by priority. This means that the employer knows which matters require an immediate response and which can be addressed at a later stage.

We also prepare a list of documents that require updating, a schedule of expiry dates for work permits, residence cards, visas and other legalisation documents, as well as guidance on the future management of foreign employment processes.

Where irregularities are identified, we do not leave the client with the report alone. We assist with implementing the recommendations, preparing missing documents, correcting errors and organising internal procedures in line with the current requirements of the Polish Border Guard, the National Labour Inspectorate and Voivodeship Offices.

As a result, the audit becomes more than an assessment of the current situation. It becomes a practical tool for improving the company’s legal security and preparing it for a potential inspection.

The Most Common Errors When Employing Foreign Nationals

During audits, we frequently identify errors that remain unnoticed by the employer for many months and are only discovered during an inspection by the Polish Border Guard or the National Labour Inspectorate.

Common irregularities include expired residence documents, discrepancies between actual employment conditions and the terms stated in a work permit, changes in job title or duties without the required notifications, errors in personnel records and missing mandatory notifications to public authorities.

In many cases, the main problem is not the absence of a document but the lack of control over its validity. In many companies, no one actively monitors the expiry dates of residence cards, work permits, visas or documents submitted to Voivodeship Offices.

We also encounter situations in which the documents are formally correct but do not reflect the employee’s actual working conditions. This is one of the most common reasons for irregularities being identified during inspections.

Seemingly minor errors may lead to substantial financial penalties, difficulties with future legalisation applications and, in some cases, questions concerning the legality of the foreign national’s employment.

Why Choose ONE PLUS?

ONE PLUS has specialised for many years in the legalisation of foreign nationals’ stay and employment in Poland. Every day, we handle matters involving residence permits, work permits, notifications concerning entrusted work, changes of employer, employment legality inspections and proceedings before Voivodeship Offices.

Our key strength is practical experience gained through daily cooperation with employers, HR departments and inspection authorities. We regularly communicate with the Polish Border Guard, the National Labour Inspectorate and Voivodeship Offices. This means that we understand not only the regulations themselves but also how they are applied in practice.

Our specialists have attended training sessions conducted by representatives of the Polish Border Guard, the National Labour Inspectorate and Voivodeship Offices. This helps us recognise risks that may not be immediately apparent from the wording of the law and are rarely discussed in publicly available sources.

We do not simply identify errors. We help correct them, prepare missing documentation, support companies during inspections and take over the ongoing management of processes connected with the employment of foreign nationals.

Every company is assessed individually. The risks faced by a manufacturing company differ from those encountered in construction, transport, catering, logistics or the IT sector. Our recommendations are therefore always adapted to the client’s business model and employment structure.

Audit Before an Inspection by the National Labour Inspectorate or the Polish Border Guard

Many employers contact us only after receiving notice of a planned inspection or following the first contact from the Polish Border Guard or the National Labour Inspectorate. In practice, however, the best results are achieved when an audit is completed before an inspection authority becomes involved.

An early review allows the company to identify irregularities, organise employee files, verify the legality of foreign nationals’ stay and employment, and prepare the people responsible for communicating with inspectors.

As part of the audit, we also assess the company’s inspection risk and identify the areas most commonly examined by the Polish Border Guard and the National Labour Inspectorate.

In many cases, a properly conducted audit can help prevent costly errors, reduce the risk of financial sanctions and strengthen the company’s legal security before the inspection begins.

Employment Legality Audit and Residence Permit Documents

An employment legality audit is relevant not only to the employer but also to foreign nationals applying for a residence permit or planning to continue legalising their stay in Poland.

In practice, many proceedings before Voivodeship Offices are delayed because of errors on the employer’s side. Discrepancies between employment conditions and legalisation documents, outdated certificates, errors in contracts, missing notifications or incorrectly prepared documents may affect temporary residence and work permit proceedings.

When the documents provided by the employer do not reflect the employee’s actual working conditions, the Voivodeship Office may request additional documents, carry out further verification or significantly extend the proceedings. In some cases, irregularities may even lead to the basis of stay being questioned or to a negative decision.

Our experience shows that many residence permit problems can be identified and corrected before documents are submitted to the authority. For this reason, during the audit we assess not only the legality of employment but also whether the documentation meets the requirements applied by Voivodeship Offices in residence permit proceedings.

We review documents prepared for foreign employees, advise on supporting documents submitted to the authority and check whether the employment, residence and HR documentation forms a consistent whole. This helps reduce the risk of additional requests, lengthy proceedings and problems during the examination of a residence permit application.

Business Security Starts with Proper Documentation

The legal employment of foreign nationals requires regular monitoring, specialist knowledge and continuous document updates. Obtaining a work permit or residence card once is not enough. Throughout the employment period, the employer must monitor deadlines, changes in working conditions, notification obligations and the consistency of official records with the employee’s actual situation.

An employment legality audit helps organise this process and reduce the risk of problems during an inspection.

When your company employs foreign nationals and you want to verify whether its documentation complies with current regulations, contact ONE PLUS. We will assess the situation, identify potential risks and help prepare the company for the compliant and secure employment of international workers.

Book Consultation
Contents
F.A.Q.

Frequently Asked Questions

Frequently asked questions: practical answers for complex situations
Does a PIP or Border Guard inspection always mean there is a problem?

No. An inspection by the National Labour Inspectorate (PIP) or the Polish Border Guard does not automatically mean your company has violated the law. These inspections are a routine part of checking whether foreign employees are legally employed and properly documented. Problems usually arise when documents are incomplete, expired or do not meet current legal requirements. An Employment Legality Audit helps identify potential issues before an inspection takes place.

Can my company be held responsible for mistakes made several years ago?

Yes. During an inspection, authorities may review employment and immigration documents from previous years. If they identify irregularities, the employer may be asked to provide explanations or correct the documentation. An Employment Legality Audit helps detect past issues early, giving your company the opportunity to resolve them before an inspection.

Does the audit include residence permits and work permits?

Yes. We review residence permits, work permits, declarations, employment contracts and other documents required for the legal employment of foreign employees in Poland. We check whether every document is valid, complete and consistent with current Polish regulations.

What happens if some employee documents have expired?

Expired documents do not automatically mean that employment is illegal, but they should be reviewed without delay. During the audit, we identify expired or missing documents, assess the level of risk and recommend the next steps to help your company remain compliant with Polish regulations.

Is an Employment Legality Audit worth it for a small business?

Yes. Even if your company employs only a few foreign employees, the same legal requirements apply. A single documentation error can lead to unnecessary complications during an inspection. Regular audits help reduce compliance risks regardless of the size of your business.

Do you provide support during PIP or Border Guard inspections?

Yes. We assist employers before, during and after inspections carried out by the National Labour Inspectorate (PIP) and the Polish Border Guard. We help review documentation, explain legal requirements and support your company throughout the inspection process.

Can authorities question the employment of a foreign employee who already has a residence permit?

Yes. A residence permit does not always give a foreign national the right to work in every situation. Authorities also verify whether the type of permit, employer, position and employment conditions comply with Polish regulations. An Employment Legality Audit helps ensure that all required documents are accurate and up to date.

How often should an Employment Legality Audit be carried out?

Most employers should carry out an Employment Legality Audit at least once a year or whenever there are significant changes in immigration law, employment regulations or staffing. Companies that regularly hire foreign employees often benefit from ongoing compliance reviews.

Can an Employment Legality Audit help before applying for an employee’s Residence Permit?

Yes. Reviewing employment and immigration documents before submitting a Residence Permit application helps identify missing documents, inconsistencies or other issues that could delay the process. An audit gives your company time to correct any problems before the application is submitted.

Why choose ONE PLUS for an Employment Legality Audit?

ONE PLUS has more than 11 years of experience helping companies legally employ foreign nationals in Poland. We work with Voivodeship Offices, the Polish Border Guard, the National Labour Inspectorate (PIP) and Labour Offices on a daily basis. Our Employment Legality Audits help businesses reduce legal risks, prepare for inspections and maintain compliant employment documentation.

What Makes Us Different?

Since 2018

For over 8 years, we've helped clients navigate Polish law, combining our solid legal knowledge with practical immigration experience.

Office in Wrocław

Our office is centrally located in Wrocław, where we provide accessible, personal support to private clients, companies, and partner organizations.

Comprehensive solutions

We provide end-to-end support with residence permits and key business matters, from checking documents to securing a final decision.

Service quality

We handle every case promptly, professionally, and with close attention to detail. The quality of our work is reflected in our client reviews.

Favorable conditions

Our fees and scope of work are clear from the outset, helping you save time, reduce legal risk, and avoid any unexpected fees.

Work experience

With over 12 years of experience in immigration matters and Polish procedures, we prepare documents that meet current legal requirements.
Who are we?

Chief migration specialist

Tatiana Vyborna
Tatiana Vyborna
Founder & Expert

Certified Specialist in the Legalization of Stay and Employment of Foreigners in Poland. Tatiana is a graduate of Uniwersytet Ekonomiczny we Wrocławiu and Uniwersytet Wrocławski, where she completed studies in Legal and Business Consulting, followed by the postgraduate program Legalizacja zatrudnienia cudzoziemców at Uniwersytet Wrocławski.

With more than 12 years of professional experience and daily cooperation with Polish government institutions, Tatiana has developed an effective approach to resolving even the most complex immigration matters. She provides clear legal guidance, assists with document preparation, and supports clients throughout every stage of the legalization process.

Her individual approach, in-depth knowledge of Polish immigration law, and practical experience make the legalization process straightforward, secure, and as smooth as possible for every client.

Work permits

Client Reviews

Reviews about us on Google Video reviews on YouTube
Reviews from employees and employers about work permit applications.

The company knows its job. Tanya is a highly qualified specialist who knows her job. You can trust her. We have used this company's services several times already to get re-employment. We are extremely grateful for the work done. I highly recommend her to everyone.

2021

In 2020 I started my so-called path of legal work in Poland and I don't regret it. I also worked for 1.5 years and even if I wanted some document today, I would receive it without a doubt. I also had a residence card and help in getting it from this company. Everything OK, I recommend!!!!!

2025

I want to leave a very positive review of ONE PLUS in Wroclaw – a great place for anyone who needs legal help and advice on emigration and legalizing their stay in Poland. Real professionals work here, who take their work seriously, listen to clients carefully and explain even complicated matters in detail, including documents and residence permits. It is nice that they pay attention to every client and help you understand what steps to take next.

23.10.2026 · Shortened review

I have been working at ONE PLUS for 11 months. This is my first job on "employment terms". During this time I can say about the company that the pay is always paid on time, the company helped me with the residence card, and I always received a quick answer to all my questions. I would especially like to thank the coordinator Oleksandr, an open and kind person. He helped me with work matters and even beyond them.

2022

The best agency I have ever worked with in Poland. We worked with the coordinators Inna and Ilya. Special thanks to them for their professionalism and care. I highly recommend.

2021

Excellent service! They worked with me throughout the entire process, providing updates and assisting with other logistics of the application. Even though it took two years (through no fault of theirs), they supported me every step of the way. I would highly recommend them!

2025

I worked at the agency for a year, now I am moving to direct work) The pay is always on time, they always consulted on all matters) They helped me get the Residence Card) Thanks to the coordinator Oleksandr, always in contact 24/7 and always helped with all questions) Thank you very much, I recommend)

2022

We would like to thank the ONE PLUS team for their excellent work! With this agency we found a comfortable place to live. The ONE PLUS team worked professionally and quickly. We are glad we chose them. We highly recommend!!!

2023

One Plus is one of the best employment agencies. The pay is paid on time and there is no room for fraud. The accommodation is good. They help with all the necessary formalities. The coordinator is very helpful. She always answers all questions and offers advice and recommendations. I recommend them to everyone; you won't regret it!

2022

We worked with this company and it exceeded our expectations. They received us, helped us settle in, explained everything and showed us around the area. The staff were very friendly and helpful. I highly recommend them.

2022

Documents are processed quickly, wages are paid on time, and there are no complaints about the employer.

2020

I came by appointment about a year ago to renew my driving licence. I was warmly welcomed with a cup of coffee. They listened, discussed the nuances and pitfalls, went over the details, the staff worked diligently, and I patiently waited for that very hour. And then came the moment when I picked up my driving licence, an exciting experience and wow. Thank you.

2025

I contacted them several times for various reasons and always received professional advice and help. The staff know their work and love it. I will definitely contact them with any questions about documents and employment.

2020

The help I received concerned immigration, legal residence, preparing documents and obtaining a residence card. It is important to find specialists who know the law, explain each stage clearly and help avoid unnecessary difficulties. Professional legal advice can be useful for understanding application deadlines, the requirements for forms and certificates, and your rights and obligations. I would also highlight the help of an immigration lawyer who can explain complicated issues in plain language, answer questions and guide you through the next steps.

23.10.2026 · Shortened review

Thank you to the One Plus company for helping with the legalization of employment for our workers from the east. I recommend!!

2020

Thank you ONE PLUS for your help. Polish bureaucracy seems very complicated at first glance, but with good specialists everything becomes much simpler.

Thank you for the help with the residence card. It is nice to deal with people who know their job and can explain complicated things well.

If paperwork doesn't appeal to you, then I recommend their services. I submitted an application for a permanent residence card and in total 2 years and 9 months passed from receiving the card (you could say that's long, but considering all the events and the fact that it's permanent residence, you can understand that the waiting is fully justified). I have no complaints about the professionalism or the service. The documents are fine, nothing was lost. Thank you for the help!

2024

ONE PLUS helped me make sense of the documents and the procedure. It was important for me to get a normal explanation without complicated legal terminology, and here that is all excellent.

We asked for advice about the residence card because we had questions about how long the documents take to be processed. They helped us understand the situation, explained what the options are for speeding up the process and what we can do next. I liked that they explained everything specifically and clearly, without unnecessary promises and complicated wording.